Privacy Policy & Statement

Privacy Policy

By using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted. Of course, U-NICA applies state-of-the-art technologies to prevent any attack on data management systems or to make such an attack ineffective in respect to loss or integrity of personal data. U-NICA may collect general, non-personally identifiable information. Personal information are collected, stored and used under the reserve of legal regulations. This includes explicitly the General Data Protection Regulations (GDPR) released by the commission of the European Community taking in effect at May 25, 2018. For detailed information please refer to the U-NICA privacy statement. Nevertheless, the unverified obligations to preserve business records stay unaffected by granted privacy regulations.

Privacy Statement


This privacy statement applies to all business units of U-NICA International AG and associated companies.

Should there be any inconsistency between this data protection statement and any other applicable contract or the general terms and conditions of U-NICA International AG, the provisions of this data protection statement will prevail.Data protection is a matter of trust, and your trust is important to us. We respect your personality and privacy. We also want to make sure that your personal data are protected and processed in accordance with the law.It is important to us that you agree to your personal data being processed. In this privacy statement we will provide you with comprehensive information about the data processing methods we use. And you then decide whether you wish your personal data to be processed.This privacy statement covers both historical and future personal data. If you agree to your data being processed, we will process not only personal data collected by you in the future in accordance with this privacy statement, but also your personal data that we already have on file. This also applies in particular to personal data which we have collected and processed in the context of our sryptoTRACE suite. When we refer in this privacy statement to the processing of your personal data, we mean any form of handling of your personal data. This includes, for example:• the collection,• storage,• management,• use,• transmission or• deletion of your personal data.

1. How do we protect your personal data?
We have technical and organisational security procedures to maintain the security of your personal data and to protect your session data and personal data against unauthorised or illegal processing and/or against unintentional loss, modification, disclosure or access. Nevertheless, you should always be aware that the transmission of data over the Internet and other electronic means entails certain security risks, and that we cannot give any guarantee for the security of data that are transmitted in this way.

2. How long do we keep data for?
We keep your personal data for as long as we consider necessary or reasonable to comply with the applicable laws, or for as long as this is necessary for the purposes for which they were collected. We delete your personal data as soon as they are no longer required, and in any case after the end of the maximum retention period prescribed by law.

3. What rights do you have in respect to your personal data?
You have the right to assert your data protection rights at any time, and to obtain information about your stored personal data, to rectify, add to, object to the processing of your personal data, or demand the deletion of your personal data. You will find details of how to contact us in section 4 below. We reserve the right to correspond with you electronically in this connection (especially by e-mail).

4. How can you contact us?
If you would like to assert your rights in respect of your personal data, or if you have any questions or concerns relating to the processing of your personal data, you can contact us as follows: We will make every effort to respond to your questions or concerns immediately after receipt.

5. Who is the owner of the data collected?
We are obliged by law to notify you of the name of the owner of the data collection which includes your personal data. The owner of the data collection is U-NICA Solutions AG, Bahnhofstrasse 37, 7302 Landquart, Switzerland.

6. When do we collect your personal information?
We collect your personal data whenever we are in contact with you. There are many kinds of situations in which we are in contact with you. For example, we collect your personal data under the following circumstances:
• When you take part in our courses, seminars or training programmes;
• When you claim a service from our Customer Services;
• When you receive a newsletter;
• When you take part in one of our market research promotions or surveys;
• When you use, or communicate with us or third parties via our websites, apps for mobile devices or offers on internet platforms, multimedia portals and/or social networks;
• When you communicate with us by telephone, fax, e-mail, voicemail, text messaging (SMS), picture messaging (MMS), video messaging or Instant Messaging;

7. Which personal information do we collect?
The personal data collected are similarly varied. Firstly, we collect personal data which you make available to us. Secondly, we collect personal data which are automatically or manually recorded when you contact us, for example:
Data about you:
• Name and first name;
• Gender;
• Home address;
• Delivery address;
• Invoice address;
• Language preferences;
• Telephone number(s), E-mail address(es) and – as far as necessary – call- through number(s) and personal e-mail address(es).
• Identification numbers of your technical devices;
• Details of newsletters subscribed to or other publicity;
• Consent to receive advertising material;
• Online account information of our technical solution platforms.
Data relating to customer activities
• Creating of a contractual relationship with U-NICA that implies the  administration of the names such the names as the signer(s);
• Business related communication with employees of our business partners.
• Use of our hot-line(s);
• Session dates with reference to visits to our websites, apps for mobile devices or offers on Internet platforms (including duration and frequency of visits, language and regional defaults, information about browser and computer operating system, Internet Protocol addresses, search terms and search results; ratings submitted);
• Location data when using mobile devices;

8. Why do we process personal data?
We process your personal data for a variety of purposes. These purposes can be summarized in different groups. In particular, we may process all or some of your personal data for one or more of the following purposes:

8.1 Purposes of processing in connection with our solutions
• As far as personal data needed for integration of data into documents for the purpose of authentication and serialization of products;
• Handling of orders and contracts including pilot projects;
• Organization and provision of courses, seminars or training programs;
• Organization and provision of customer service services;
• Organization and conduct of market research and surveys;

8.2 Purposes of processing in connection with customer communication
• Provision, administration and realization of customer communication by post and via electronic communications media;
• Business communication by post and by telephone, fax, e-mail, voicemail, text messaging (SMS), picture messaging (MMS), video messaging or Instant Messaging;
• Assessing the use of our products by telephone, fax, e-mail, voicemail, text messaging (SMS), picture messaging (MMS) or Instant Messaging such as: type of use, frequency and duration of use, exact location of use.
• Acquisition of customers

8.3 Purposes of processing in connection with the customer behavior analysis
• Individualized and personal or anonymous and group-based recording and evaluation of historical and current purchasing behavior in the use of products on our websites, apps for mobile devices or on Internet platforms, multimedia portals and/or social networks;
• Individualized and personal and/or anonymous and group-based identification, classification and analysis of current and potential customer needs and customer interests;
• Individualized and personal and/or anonymous and group-based categorization and analysis of customer behavior and customer potential:
• Statistical evaluation of customer behavior based on anonymised customer data;

9. Whom do we pass your personal data on to?
We may pass your personal data to other U-NICA Group companies for the purposes specified in this privacy statement. The other U-NICA Group companies may use your personal data in their own interests for the same purposes as we do. Within the U-NICA Group, employees are only authorized to access your personal data where this is absolutely necessary to carry out their duties.
We may also pass your personal data on to other members of the U-NICA Group or to third parties outside the U-NICA Group, in order to make use of technical or organizational services, sales and commercial acquisition activities which we need to meet the purposes specified or for our other business activities. Our service providers are contractually bound to process personal data exclusively on our behalf and in accordance with our instructions. We also oblige our service providers to comply with technical and organizational measures which guarantee the protection of personal data. If the service providers are located in countries where the applicable laws do not provide any protection of personal data that is comparable with that provided by Swiss law, we will ensure by contract that the service providers concerned maintain the Swiss data protection level.
We may also pass your personal data on if we regard this as necessary to comply with the applicable laws and regulations, for court proceedings, if required to do so by the competent courts and authorities, or under other legal obligations, in order to protect and defend our rights and/or our property.

10. How do we use cookies?
We also use what are known as cookies on our websites. These are small files which are stored on your computer or mobile device when you use our websites. We would also like to provide you with comprehensive information about our use of cookies.

10.1 Why do we use cookies?
The cookies that we use serve, firstly, to ensure that our websites function properly – such as shopping basket functionality. We also use cookies to match our Internet product to your wishes as a customer and to make web surfing with us as comfortable as possible for you. We also use cookies to optimise our advertising. With cookies we can present you with advertising and/or particular products and services that might be of special interest to you based on your use of our website. Our aim is to make our web product as attractive as possible for you and to present you with advertising that corresponds to your areas of interest.

10.2 Which cookies do we use?
Most of the cookies we use are automatically deleted from your computer or mobile device after your browser session has ended (so-called session cookies). For example, we use session cookies to store your regional and language defaults and your shopping basket over different sites in a web session.
In addition, we use temporary and permanent cookies. These remain stored on your computer or mobile device after the end of the browser session. Then, when you revisit one of our websites your preferred entries and settings are automatically identified. Depending on which type they are, these temporary and permanent cookies remain stored on your computer or mobile device for between one month and ten years, and are automatically deactivated after the end of the programmed period. They are used to make our websites more user friendly, more effective and more secure. Thanks to these cookies you will have, for example, information displayed on the site that is tailored especially to your interests.
It is also possible that the cookies stored on your computer or mobile device may come from partner companies. These may be other U-NICA Group companies or companies outside the U-NICA Group. These cookies enable our partner companies to target you with advertising that might actually be of interest to you. Cookies of partner companies remain stored on your computer or mobile device for between one month and ten years, and are automatically deactivated after the end of the programmed period.

10.3 Which data are stored in cookies?
No personal data are stored in the cookies we use. The cookies used by us cannot be assigned to a specific person. When a cookie is activated the person will be allocated an identification number.

10.4 How can you prevent the storage of cookies?
Most web browsers automatically accept cookies. They can, however, instruct your browser not to accept any cookies, or to ask you each time before a cookie from a website you have visited is accepted. You can also delete cookies from your computer or mobile device by using the appropriate function on your browser. If you decide not to accept our cookies or the cookies of our partner companies, you will not be able to see certain information on our websites or use a number of functions which should improve your visit.

11. How do we use log files?
Every time you access our websites, certain usage data are transmitted to us by your Internet browser for technical reasons, and stored in protocol files, known as log files. The usage data in question are the following: the date and time our website is called up; the name of the website called up; the IP address of your computer or mobile device; the address of the website from which you accessed our website; the volume of data transferred and the name and version of your browser.
Analysis of the log files helps us to further improve our Internet products and make them more user friendly, to find and remove errors more quickly, and to control server capacities. Using log files, we can, for instance, determine the time when the use of our Internet products is particularly popular and make appropriate data volumes available to guarantee you optimum usage.

12. How do we use web analysis tools?
In order to constantly improve and optimise our Internet offering, we use what are known as tracking technologies. Web analysis tools provide us with statistics and graphics which provide us with information about the use of our websites. This involves data about the use of a website being transferred to the server used. Depending on the provider of a web analysis tool, these servers may be located abroad. For the most frequently used web analysis tool, Google Analytics, these data are transferred including shortened IP addresses, which prevents the identification of individual devices. Google complies with the data protection rules of the "Swiss-U.S. Privacy Shield Framework" and is registered with the “Swiss-U.S. Privacy Shield” program of the US Department of Commerce (Information about the “Swiss-U.S. Privacy Shield” can be found under The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. Transfer of these data by Google to third parties can only take place on the basis of legal regulations or as part of the order data processing. 
You may prevent the recording of the data generated by cookies and relating to your use of the website (incl. your IP address) at Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available under the following link ( You will find more detailed information about Google Analytics and data protection at or
Due to technical optimization of U-NICA’s web presence the tool statcounter is used also. For this and other web analysis tools the same takes effect as mentioned before regarding Google Analytics.

13. Do we use social plugins?
Our website uses the plugin of Linkedin social media platform. The plugin is labelled with the logo of the provider. We don’t share any of your personal data with Linkedin but disclose some public information of U-NICA and its employees.

Date 21.05.2018